What is case management?
Good health isn’t just about finding the right provider and getting the right medicine; quality medical care focuses on your social, community, and financial health, too. That’s why Health Services of North Texas (HSNT) can provide you with case management from our team to assist on your healthcare journey. We know that everyone’s situation is different so our case managers take a close look at your needs and design a personalized plan to connect you to the right services and resources. Our case managers help provide community referrals for services, such as transportation, dental and vision assistance, medication assistance, disability paperwork, health insurance options, and much more. They are highly experienced in helping you eliminate the barriers you may face when it comes to receiving care. We have six locations in the Denton, Wylie, and Plano, TX area where you can make an appointment to discuss your needs at HSNT.
"The pediatric care employee's were very nice and they listened to my concerns. Sonja Estep was very nice and my kids actually cooperated with the instructions."- K.D. / Google / Jul 31, 2020
"Really great sevice, halpful receptionsist and the murses are awsome. they answer any question you have. I really would recommend this clinic."- M.S. / Google / Jul 31, 2020
"They doing awesome work!"- M.M. / Google / Jul 28, 2020
"Dr. Siegel is the doctor you want to see you. He's knowledgeable, kind and caring. I have found him to be a good listener to my problem(s) and wise in finding answers. The nurses and staff at the facility are wonderful. They have always treated me with kindness and courtesy."- S.S. / Healthgrades / Jul 23, 2020
"Excelente atención, muy humana y comprometida con las inquietudes de los Padres. Certera en sus diagnósticos y tratamiento."- P. / Healthgrades / Jul 16, 2020
Do I Qualify for Case Management?
Upon the recommendation of your practitioner at HSNT, you can receive assistance and guidance from our case management team. We can evaluate your health needs and determine a course of action to acquire the care you need. You may need assistance in one or multiple areas, including (but not limited to):
- Transportation to medical appointments
- Link to dental and vision care
- Navigating health insurance demands
- Medical testing
- Medication management
- Prescription assistance
- Social, community, legal, and financial services
To learn more about how our case management team can improve your experience in achieving better health, contact one of our offices.
A WORD FROM OUR TEAM
Elizabeth Serrell, one of our case managers at HSNT, loves working with people to meet their needs. When asked about her job, she said, “I am honored to be able to assist with care coordination here at HSNT. I enjoy working closely with the providers, other care managers, front office staff, and management teams to support each patient’s needs and goals. My pride and joy come from knowing that patients can rely on case management for assisting with their life barriers.”
FOR YOUR JOURNEY TOWARD BETTER HEALTH
At HSNT, our professional case management team can offer you assistance on the recommendation of your practitioner. When you come in for a visit at any of our locations, ask your provider if case management is an option. Our case managers can be a beneficial resource for your health and well-being. To truly receive the help you need when it comes to every aspect of your healthcare, reach out to one of our offices in Plano, Wylie, or Denton, TX.