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Patient Reviews

Reviews for HSNT at Denton South Center

Reviews for Health Services of North Texas

We pride ourselves on making a difference in people’s lives every day. Every experience is important to our medical teams at Health Services of North Texas (HSNT). In this section of our website, we would like to share some of our reviews and testimonials about our teams in our six locations in Denton, Wylie, and Plano, TX (including telehealth). Please take the time to learn more about how our services impact our community through primary healthcare, pediatric needs, women's healthcare, counseling services, case management, prescription assistance, transportation, and more. See what other patients are saying about their care at HSNT. It is our hope that you find these testimonials from our patients (from newborn to seniors) encouraging.

Filter80 Reviews  
5.0
DAPI
Review from M.L.  |  Source: Google  |  Sep 27, 2024

Literally the best service I’ve received since I was a teen and now I’m 38. Best service received from any of my deliveries and this was my 4th child! They really care about their patients no matter the demographic. Or how many kids/pregnancies/age… really love and would recommend HSNT to anyone I knew. With or without insurance!! More

5.0
DAPI
Review from P.C.  |  Source: Google  |  Sep 20, 2024

Excellent service in general, fast and efficient. I was treated by the nurse Mary Loya, very professional, she answered all my questions and suggested that I undergo the necessary tests according to my age. My appointment was in English but I'm sure she also speaks Spanish as do most of the staff who work there. I highly recommend visiting this office. More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Sep 20, 2024

The care is very good, Dr Nicole Sherman is an excellent professional! More

5.0
DAPI
Review from E.A.  |  Source: Google  |  Aug 12, 2024

Excellent service, very good and very friendly, I liked the experience, they use a translator for those of us who don't speak English and that seems good to me. More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Aug 09, 2024

Nurse/ Midwife Sonny is amazing! I love how she cares about each and every one of her patients. This is my first pregnancy, and I’m so thankful I have her as my midwife. She makes me feel safe, is very informative, and eases my mind about any and all worries I have. I highly recommend her! More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Aug 08, 2024

Mary Loya was very attentive and met all of my needs. Appointment wasn't long at all, highly recommend her! More

5.0
DAPI
Review from A.H.  |  Source: Google  |  Aug 06, 2024

Excellent professionals. They were very good in taking care of my entire pregnancy and delivery. Thank you very much for your great work. More

5.0
DAPI
Review from J.C.  |  Source: Google  |  Jun 19, 2024

Ladies!!! Go see Mary Loya! She’s knowledgeable, professional and caring. All the things you want in a health care provider. Her and her staff were amazing! More

5.0
DAPI
Review from R.O.  |  Source: Google  |  Jun 18, 2024

Their waiting room is spacious, very nice and they accept you taking your children. It's great because sometimes you don't have anyone to leave them with. The staff is very friendly, everyone always has a good attitude. Doctor Samantha is very kind and sweet. More

5.0
DAPI
Review from E.H.  |  Source: Google  |  Jun 04, 2024

Excellent care and Dr. Nicol is very kind and explains everything very well. And in Spanish what is better More

5.0
DAPI
Review from K.I.  |  Source: Google  |  May 31, 2024

My doctor, Nicole Sherman was really helpful with everything I needed done. I have also had great experiences with another doctor, named Janice, all very kind people. They have interest in what they do and care for their patients. More

5.0
DAPI
Review from A.L.  |  Source: Google  |  May 26, 2024

Very good place.. Dr. Nicole Sherman was very good. I felt very confident during my pregnancy and family planning. More

5.0
DAPI
Review from G.R.  |  Source: Google  |  May 15, 2024

Excellent place, I recommend it. The doctors are very good. The attention of all the staff is excellent. I loved having my pregnancy checkups in this clinic. Doctor Samantha is a very good person. They are always there to help you with your questions and your appointments. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Mar 08, 2024

My favorite set of ladies. Great service and team of doctors. More

5.0
DAPI
Review from F.J.  |  Source: Google  |  Feb 23, 2024

I felt comfortable at the time of my examination, Dr. Nicole showed an excellent attitude when communicating. Excellent service. More

5.0
DAPI
Review from K.A.  |  Source: Google  |  Feb 15, 2024

Super recommended, very good attention, Dr. Mary, a loving person, explains things to you, excellent service. More

5.0
DAPI
Review from M.J.  |  Source: Google  |  Dec 20, 2023

I had both of my pregnancies taken care of here and I loved it. Great team. Love Mary Loya super sweet and great service. I definitely recommend this place. More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Nov 17, 2023

Grateful to you, thank you very much for your good service, you are very kind with a lot of experience and help women who need help, thank you,:) More

5.0
DAPI
Review from B.R.  |  Source: Google  |  Oct 09, 2023

It’s a wonderful place to go for a Doctor care!! Everyone is helpful and the prices are fair. Specially my Dr.Janice she is absolutely the best. More

4.0
DAPI
Review from R.M.  |  Source: Google  |  Sep 20, 2023

Very good place for pregnant women, very attentive to care More

5.0
DAPI
Review from E.P.  |  Source: Google  |  Sep 17, 2023

It is a very good place. I feel well cared for by the doctor and the nurses... I have not had any problems with my pregnancy. I recommend them. I arrived with my pregnancy already advanced and thank God and the doctor everything has been going very well. More

4.0
DAPI
Review from R.M.  |  Source: Google  |  Sep 01, 2023

Very good place for pregnant women very attentive to care More

5.0
DAPI
Review from L.P.  |  Source: Google  |  Aug 18, 2023

I have received very good treatment from the nurses and doctors and I am very grateful for the support they give to each of us. More

5.0
DAPI
Review from K.W.  |  Source: Google  |  Jul 07, 2023

Dr. Sherman was so kind. Actually all of the staff was extremely kind and helpful I was kind of shocked! More

5.0
DAPI
Review from L.R.  |  Source: Google  |  May 19, 2023

(Translated by Google) Excelent service (Original) Exelente servicio More

5.0
DAPI
Review from A.C.  |  Source: Google  |  May 17, 2023

(Translated by Google) Excellent atention (Original) Muy buena atención More

5.0
DAPI
Review from M.J.  |  Source: Google  |  Mar 09, 2023

(Translated by Google) I have received very good treatment from the nurse girls who have treated me and also from Dr. Janice Hill. Previously, I went with another doctor and I can assure you that there is no better place than this to carry your pregnancy. Since I changed I feel safer and they always answer my questions. They have advised me on things that I did not know yet. (Original) He recibido un muy buen trato por parte de las chicas enfermeras que me han atendido y tambien por parte de la doctora Janice Hill. Anteriormente iba con otra doctora y les puedo asegurar que no hay mejor lugar que este para llevar su embarazo. Desde que me cambie me siento mas segura y siempre reponden mis preguntas. Me han asesorado en cosas que aun no sabia. More

5.0
DAPI
Review from A.G.  |  Source: Google  |  Feb 10, 2023

All the staff were super nice. The Nurse practitioner Brittany was wonderful and patient and took all the time to answer all my questions. More

1.0
DAPI
Review from A.K.  |  Source: Google  |  Jun 14, 2022

Wouldn't let me go back with my wife who was there for confirmation of pregnancy! Told her I couldn't stay in the lobby either. I had to go sit in the car like some kind of criminal. This was supposed to be a special moment for my family and a great memory. I would never go back here, ever. More

5.0
DAPI
Review from A.H.  |  Source: Google  |  May 06, 2022

I had a great experience with Brittney. She was helpful with me having my 2 year old. The wait was not long if you are a first time patient you do need to be there 30 min early. I felt comfortable and I’m confident about coming back. More

5.0
DAPI
Review from E.T.  |  Source: Google  |  Feb 26, 2022

My Provider is Ms Mary Loya, she’s friendly , kind and has an amazing personality. She makes me feel confident to any question that I have during my prenatal appointments . I always ask for her . Angie her assistant is a great person too . More

5.0
DAPI
Review from E.T.  |  Source: Google  |  Feb 22, 2022

My Provider is Ms Mary Loya, she’s friendly , kind and has an amazing personality. She makes me feel confident to any question that I have during my prenatal appointments . I always ask for her . Angie her assistant is a great person too . More

5.0
DAPI
Review from L.M.  |  Source: Google  |  Jan 29, 2022

(Translated by Google) Very good medical care, they treat you super well, I highly recommend it, and they are super professional in their work (Original) Muy buena atención médica, te tratan súper bien lo recomiendo mucho, Y son súper profesionales en su trabajo More

5.0
DAPI
Review from M.N.  |  Source: Google  |  Oct 08, 2021

They are just awesome, very welcoming and friendly from the beginning. And Dr. Hill is just the best. More

4.0
DAPI
Review from B.J.  |  Source: Google  |  Oct 07, 2021

Exceptional customer service and knowledgeable staff. More

1.0
DAPI
Review from K.S.  |  Source: Google  |  Sep 10, 2021

I called twice and was put on hold for an hour each and when it finally started ringing no one picked up. Then the call hung up on me. More

5.0
DAPI
Review from J.H.  |  Source: Google  |  Sep 01, 2021

Kathy is a great medical assistant! Provider Beverly is so empathetic, knowledgeable, and sweet More

1.0
DAPI
Review from R.B.  |  Source: Google  |  Jul 07, 2021

Worst visit ever they have me wait for 4 hours. I really don't know why if I had an appointment which I switched because last time I was there a doctor tried to convince me that I WAS NOT pregnant so maybe because I didn't want to go see her face again not my lofault even if I wasn't pregnant she shouldn't add anything else other than the result that was wrong in this case with no touch at all! More

2.0
DAPI
Review from K.W.  |  Source: Google  |  May 10, 2021

I don't recommend. Brittney has made me feel invalidated since I started going there, so I skipped my apts with her. Some of the rooms are dirty, and alot if the staff is rude. My first time there the ladies at the front desk were speaking amongst eachother in Spanish instead of handing me my paperwork. Often time the on call nurses are extremely rude. I just spoke to one about a concern of mine, and she told me "I was just about to go to bed, and you called." That's extremely unprofessional. The only person there that was worth seeing was Dr. Assis, I'm not sure how to spell his name. Save yourself the time here. More

5.0
DAPI
Review from S.B.  |  Source: Google  |  Apr 22, 2021

I am very satisfied as a new patient ,with the services of HSNT. I was pleasantly surprised at the professionalism and positive atmosphere of the staff. Thank you for providing wonderful health services. Kudos. More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Mar 31, 2021

I always look forward to my appointments with Ms. Loya. She’s so friendly & has an amazing personality. She always makes me feel at ease with any concerns I have and takes them seriously. It’s always great feeling relaxed and stress free at my appointments. The staff is great, the rooms are clean & the wait is never unreasonable. More

5.0
DAPI
Review from N.A.  |  Source: Google  |  Mar 13, 2021

(Translated by Google) The treatment you receive from them is pleasant, they are very attentive and very helpful, I really liked the treatment I received from them, thank you, very kind Miss Allison Guffey (Original) El trato que recibes de ellos es agradable son muy atentos y muy serviciales, me gustó mucho el trato que recibí de ellos gracias, muy amable la señorita allison guffey More

5.0
DAPI
Review from M.V.  |  Source: Google  |  Feb 26, 2021

The team is very helpful, they try to help you as much as they can but my Doctor was the nicest one, she helped me A LOT and she’s so sweet, explained everything with a lot of patience. I would recommend Dr. Beverly Johnson. PA-C More

5.0
DAPI
Review from N.M.  |  Source: Google  |  Feb 24, 2021

I love the kindess, great customer service and this people are super friendly... and a big thanks to my provider Brittany Powell she is amazing! More

5.0
DAPI
Review from B.L.  |  Source: Google  |  Feb 13, 2021

(Translated by Google) They are very kind, they all treated me very well, they worry about me All the staff is highly recommended I highly recommend them ♥ Thank you for attending me (Original) Son muy amables todas me trataron muy bien se preocupan por mi Todo el personal esta altamente recomendado selos recomiendo mucho ♥ gracias por atenderme More

5.0
DAPI
Review from B.L.  |  Source: Google  |  Feb 12, 2021

Son muy amables todas me trataron muy bien se preocupan por mi Todo el personal esta altamente recomendado selos recomiendo mucho ♥ gracias por atenderme More

5.0
DAPI
Review from A.H.  |  Source: Google  |  Jan 02, 2021

Great service and friendly staff. More

1.0
DAPI
Review from N.N.  |  Source: Google  |  Dec 09, 2020

Current wait time to talk to someone is at 34 minutes!!! Keep that in mind. More

5.0
DAPI
Review from K.H.  |  Source: Google  |  Nov 04, 2020

I wont go anywhere else for my women's wellness checkups. The staff by far some of the best I have experienced. Janice, is amazing. I'm always uncomfortable going for doctor visits but she made it super quick and easy going. More

5.0
Manual_Import
Review from S.N.  |  Source: Office Visit  |  Oct 29, 2020

All the ladies at the Medical City location are all kind and professional- always have a good experience. Iíve had wonderful visits with Brittany Powell. Cant say enough good things. I hope theyíre all hanging in there through these trying times. Iíd also like to say that I so much appreciate the sliding scale payment option. Iíve been out of work since March and before was struggling with money even working full time. Times are hard and Iím so happy to know I have a place to go when Iím in need of care. More

5.0
DAPI
Review from G.P.  |  Source: Google  |  Oct 28, 2020

My Doctor was very very helpful. She didn’t sugarcoat anything...she told me the real deal and I needed that. She was loving in her speech. More

5.0
DAPI
Review from G.V.  |  Source: Google  |  Oct 06, 2020

My Doctor was very very helpful. She didn’t sugarcoat anything...she told me the real deal and I needed that. She was loving in her speech. More

Patient Story
Manual_Import
Review from M.M.  |  Source: Office Visit  |  Sep 28, 2020

Very thorough More

5.0
DAPI
Review from T.T.  |  Source: Google  |  Sep 15, 2020

Extremely helpful, very kind and caring for my health and well being. More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Sep 11, 2020

Excelente servicio con el personal de resepcion te atienden muy amables y la ginecóloga excelente también contesto todas mis preguntas More

5.0
DAPI
Review from Y.C.  |  Source: Google  |  Sep 10, 2020

Very knowledgeable More

5.0
DAPI
Review from E.C.  |  Source: Google  |  Sep 03, 2020

If I could leave a rating higher than 5 stars I would. I don’t think my review can properly convey how highly I regard the staff at Health Services of North Texas. My provider is Dr. Beverly Johnson and in every single interaction with her I’ve felt that I was fully listened to and treated with a level of respect, compassion and autonomy that I have never experienced before. The same can be said of everyone at this office, the entire staff truly goes above and beyond. Additionally, this office tries really heard to ensure you’re linked with all the resources you’re qualified for. I’m uninsured and very low income and that can make navigating the healthcare system very overwhelming at times but though the Title X program I’ve been able to receive all birth control and family planning related visits here for free. They are also LGBTQ friendly and much of the staff is fluent in both English and Spanish. More

2.0
Manual_Import
Review from S. S  |  Source: Office Visit  |  Aug 31, 2020

We waited an hour and a half.my daughter has special needs.it was too long for us to wait. More

4.0
Manual_Import
Review from A. J  |  Source: Office Visit  |  Aug 27, 2020

Received great care More

5.0
Manual_Import
Review from C. O  |  Source: Office Visit  |  Aug 26, 2020

Staff and doctor were so sweet and very helpful More

5.0
Manual_Import
Review from T. G  |  Source: Office Visit  |  Aug 24, 2020

Janice Hill is such a caring provider. She goes above an beyond for her patients to ensure theyíre receiving quality care! The staff are very patient and easy to communicate with! More

5.0
DAPI
Review from A.T.  |  Source: Google  |  Aug 21, 2020

Great experience and very professional. They treated me so well and i am so thankful for everything they do! More

5.0
Manual_Import
Review from M. T  |  Source: Office Visit  |  Aug 21, 2020

Dr. Hill was sweet and efficient. More

5.0
DAPI
Review from E.C.  |  Source: Google  |  Aug 13, 2020

If I could leave a rating higher than 5 stars I would. I don’t think my review can properly convey how highly I regard the staff at Health Services of North Texas. My provider is Dr. Beverly Johnson and in every single interaction with her I’ve felt that I was fully listened to and treated with a level of respect, compassion and autonomy that I have never experienced before. The same can be said of everyone at this office, the entire staff truly goes above and beyond. Additionally, this office tries really heard to ensure you’re linked with all the resources you’re qualified for. I’m uninsured and very low income and that can make navigating the healthcare system very overwhelming at times but though the Title X program I’ve been able to receive all birth control and family planning related visits here for free. They are also LGBTQ friendly and much of the staff is fluent in both English and Spanish. More

5.0
Manual_Import
Review from L. G  |  Source: Office Visit  |  Aug 12, 2020

Kind and attentive staff More

5.0
Manual_Import
Review from K. F  |  Source: Office Visit  |  Aug 10, 2020

Very helpful More

5.0
Manual_Import
Review from J. U  |  Source: Office Visit  |  Aug 07, 2020

I was given the best care and compassion with all the staff, and my doctor made me feel comfortable and Made it know that I would be taken care of. More

5.0
Manual_Import
Review from R. B  |  Source: Office Visit  |  Aug 07, 2020

Beverly Johnson was awesome! Kind and knowledgeable and funny. A really great practitioner. I highly recommend. More

5.0
DAPI
Review from S.K.  |  Source: Google  |  Aug 05, 2020

I really love this place. The staff are very friendly and professional. My Dr. Beverly Johnson is excellent, she takes all the time to answer my questions and she is very very kind. More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Jul 31, 2020

Really great sevice, halpful receptionsist and the murses are awsome. they answer any question you have. I really would recommend this clinic. More

5.0
DAPI
Review from G.H.  |  Source: Google  |  Jun 26, 2020

This place offers a good financial support for people that they don’t have Medical coverage, the service is wonderful they take the time to answer all your questions and concerns, specially Dr Brittany Powell she’s very kind and polite, she personally takes the time to call you and talk to you in regards any lab work, I am so happy to be part of this place. Att- Blanca Rosales More

5.0
DAPI
Review from T.M.  |  Source: Google  |  Jun 18, 2020

Great service! More

5.0
DAPI
Review from H.K.  |  Source: Google  |  Jun 11, 2020

Dr. Mary Loya is amazing! She listened to my problems and was very understanding and willing to work with me. She made the entire thing easy and stress free. Love this place. Definitely where I will be going from now on. More

Patient Story
Manual_Import
Review from E. J  |  Source: Office Visit  |  Apr 03, 2020

Thank you guys so much for everything! I posted this in Google reviews: I am so very grateful to have this service while in between jobs and insurance coverage. Janice Hill and the entire office staff as well as the lab technician have been nothing short of amazing! They have gone above and beyond for me to meet all of my healthcare needs. You can tell that they are passionate about what they do. Thank you all so much for your service. More

5.0
Manual_Import
Review from K. R  |  Source: Office Visit  |  Mar 26, 2020

Office staff were all friendly and Brittany was very personable and over all amazing. More

5.0
DAPI
Review from M.L.  |  Source: Google  |  Feb 11, 2020

Mary Loya is always very sweet and attentive during my visits! Very impressed with her bedside manner! More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Dec 11, 2019

Mary loya is my ob and she is amazing, so nice and makes you feel comfortable and like a close friend! More

5.0
Manual_Import
Review from N. C  |  Source: Office Visit  |  Nov 05, 2019

I love Brittany Powell’s ability to dedicate time and attention to her patients. She’s always willing to listen and provide the best recommendations she can, and makes sure to prove her suspicions with proper examinations. I also appreciate the text messages notifying me of the exam results and letting me know my medicine is ready for pickup. Being a person of low income, I love knowing that I can receive such excellent service at an affordable price. More

5.0
DAPI
Review from H.M.  |  Source: Facebook  |  Oct 17, 2019

The staff is wonderful and truly cares. They work with you're income so you can afford the care you need. All in all they are a blessing! More

5.0
Manual_Import
Review from Y. T  |  Source: Office Visit  |  Oct 15, 2019

Janice Adams, FNP, very nice took her time to answer my doubts! More