Health Services of North Texas
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Archives: Stories

Restoring Hope: Angela’s Story

When Angela lost her job and insurance, she knew it would be more challenging than ever to manage her chronic health conditions. That is when she found Health Services of North Texas (HSNT). “When I lost insurance and I lost my job, you know, when you lose that income, it’s really hard to find good

A Safe Place for Questions…and Answers: An HSNT Patient Story

A long-term Texas resident, Tara had recently moved to Plano and was searching for a new healthcare provider when she scheduled an appointment at HSNT. “I was needing to schedule an appointment and you guys offer services for people that have insurance and people that don’t, which I think is really wonderful,” Tara recalls. “So,

A Journey of Care: Chanel’s Story

For Chanel, healthcare has always been about trust and consistency. A lifelong resident of Denton, Texas, Chanel has been coming to Health Services of North Texas (HSNT) for over five years. Her journey with HSNT began with a well-woman exam but soon became a regular support for for her ongoing health needs. “I’ve always had

12 Years of Care: Sharri’s Story

For over 12 years, Sharri has called Health Services of North Texas (HSNT) her medical home. Now approaching 67, she reflects on the care that has supported her through routine checkups, unexpected health scares, and everything in between. Originally from California, Sharri moved to Texas back in 2009 after falling in love with the area

From Crisis to Care: How HSNT Changed Cindy’s Life

For 59-year-old Cindy, getting health care used to feel impossible. As one of almost 5 million Texans without health insurance, she hadn’t seen a doctor regularly since her last pregnancy over 20 years ago. Between raising her kids and living without health insurance, she put her own health on the back burner. But everything changed

Building a Healthier Future with HSNT: Miryan’s Story

When Miryan arrived in Denton two years ago, she brought with her a wealth of experience as an architect and urban planner, having worked across Brazil, Africa, Portugal, and the United States. But her life took an unexpected turn after losing both her parents within three months and facing unemployment. During this challenging time, Miryan

Putting Family First Starts with Health: Norma’s Story

Norma, a devoted mother and wife, has always placed her family at the center of her life. Growing up in a Hispanic household, she learned to prioritize others—managing groceries, caring for her children, and juggling endless tasks—often at the expense of her own health. This mindset shaped her approach to healthcare, where seeing a doctor

A Collaboration Dedicated to Healing

According to United Way of Denton County, there are 627 households  experiencing homelessness in Denton County as of October 2024. Individuals and families experiencing homelessness face some of the most challenging barriers to healthcare access, often due to lack of financial resources, health insurance, and transportation. In addition, many who are experiencing homelessness have chronic

There is Always a Path Forward for those Seeking One Out: An HSNT Patient Story

In 2020, Ashley found themselves in need of medical care after a hospitalization that required multiple blood transfusions. Referred to Health Services of North Texas (HSNT) for follow-up care, what Ashley thought would be a routine healthcare visit quickly became something far more meaningful. “When I first came to HSNT, it felt like going to

Getting Back on Track: An HSNT Patient Story

In mid-August of 2024, Kimberly was facing a dilemma. She was having problems with her back and experiencing an immense amount of pain, but she didn’t have insurance, and she couldn’t afford to pay the direct costs that most healthcare providers were charging. “No one wanted to see me, and I couldn’t afford to pay

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