10 Years of Impact – HSNT Staff Spotlight: Kim Alambar
For the past decade, Kim Alambar has helped Health Services of North Texas tell its story through data, ensuring that the numbers reflect the real impact HSNT has on the community.
A Denton native, Kim’s path to healthcare wasn’t a straight line. Before joining HSNT, she spent nine years working as a claims adjuster at State Farm before taking a leap and opening her own scrapbook store. When the housing market collapsed, the timing proved difficult for a small business, and she eventually had to close the store. Soon after, a friend told her about an opening at a small medical clinic. Kim interviewed, was hired to work the front desk, and spent six and a half years there before the practice was acquired by Health Services of North Texas.
Kim joined HSNT at the front desk, helping patients check in and out of appointments across several locations. Over time, her role evolved. She became the organization’s first Medical Records Clerk and later stepped into the position of Quality Coordinator, a role she had never imagined herself in before.
“I realized I was a data nerd,” Kim says with a laugh. “Numbers don’t lie. Ten is ten no matter how you add it up.”
Today, Kim plays a key role in analyzing and reporting quality data that helps HSNT improve care and demonstrate its impact. She works closely with teams across the organization to track quality measures, support reporting such as the Uniform Data System (UDS), and help translate data into meaningful insights.
But for Kim, the numbers are only part of the story.
“I can pull the numbers and analyze them,” she explains, “but I rely on everyone else to help tell the story behind those numbers.”
Over the years, she has contributed to a number of improvement projects that have helped strengthen patient outcomes. One initiative focused on diabetes care across the organization. By working with providers to examine data and implement targeted improvements, HSNT was able to meet its diabetes quality goal far earlier than expected.
“We had met the goal in December one year,” Kim recalls. “The next year, after we started the project, we met it in May.”
For Kim, seeing those improvements reflected in the data is deeply rewarding.
“I’m not the one doing the screenings or seeing patients,” she says. “But the work I do feeds into that, and that makes me feel good.”
Although much of her work happens behind the scenes, Kim stays connected to the mission through patient stories and the knowledge that HSNT provides care for people who might otherwise go without.
“If we weren’t here, a lot of people would fall through the cracks,” she says.
She has seen that impact firsthand, even within her own family, who have received care through HSNT providers.
Looking ahead, Kim hopes to continue expanding her work in quality improvement by spending more time in the health centers themselves, learning directly from staff about the challenges they face and helping find practical solutions.
“I’d love to go into the [health centers] more and ask, ‘What’s your pain point? How can we fix it?’” she says.
Outside of work, Kim enjoys spending time with her husband of more than 30 years and their two grown children. Now empty nesters, she and her husband enjoy going to live music shows and have recently discovered the joys of daytime dates. She also loves reading and participates in a book club, with a personal goal of reading 24 books this year.
Reflecting on ten years at HSNT, Kim hopes to be remembered for bringing clarity to the numbers and helping teams use data to make a difference.
She puts it simply:
“No matter what you do here, it’s worthwhile. Even if you’re not the doctor or the nurse, you’re still helping get care to people who wouldn’t otherwise have it.”