HSNT Quality Award Press Release 2024

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Health Services of North Texas Receives a Health Center Quality Leader (HCQL) Badge from the Health Resources and Services Administration

HCQL Badge Highlights HSNT’s Role as a Quality Leader in Healthcare

DENTON, TEXAS – January 2024

In November of 2023, Health Services of North Texas (HSNT) received a Health Center Quality Leader badge from the Health Resources and Services Administration (HRSA) for the year 2022. Quality Leader badges are awarded to community health centers across the U.S. that have made significant strides towards improving progress on HRSA’s designated clinical quality measures. HSNT was awarded a Quality Leader badge at the bronze level, which places the organization in the top 21-30% of U.S. health centers based on their quality metrics.

The bronze level Health Center Quality Leader badge is a result of HSNT's partnership with their patients in improving specific clinical quality measures, including the following:

Increase in Total Number of Patients and Patients Receiving Comprehensive Services:
The total number of patients, as well as the number of patients receiving at least one comprehensive service in addition to primary healthcare (such as mental health services), increased at HSNT between the years of 2021 and 2022. This reflects HSNT's commitment to expanding access to a broader range of healthcare services that are identified as community needs.

Improvement in Patient Measures of Hypertension Control and Uncontrolled Diabetes:
HSNT and their patients showcased commendable progress through improvement in patients’ overall hypertension control and uncontrolled diabetes quality metrics between 2021 and 2022. Most notably, HSNT patients improved their collective levels of hypertension control by over 10% during this period.

HSNT is dedicated to continuing their role in the North Texas community as quality leaders in healthcare by providing residents with the care they need, regardless of ability to pay. In 2023, HSNT served a record number of 18,118 patients at health centers across Denton and Collin County.

Regarding the Quality Leader badge, Doreen Rue, Chief Executive Officer of Health Services of North Texas, said, “True to our mission, vision, and values, our strong clinicians and support team work collectively to navigate barriers to care and engage our patients in their care. Recognition or not, our team is committed to high quality and affordable care for all our patients. We are grateful to our team and community for investing in community health centers.”

Please visit www.healthservicesntx.org to schedule an appointment for care, donate to support patient care for North Texans in need, or learn more about Health Services of North Texas. Contact Teri Johnson to schedule a tour of one of their health centers and see the impact HSNT is making firsthand. For more information about the requirements to earn one of HRSA’s Quality Leader badges, please visit their Community Health Quality Recognition Overview website.

Health Services of North Texas
Serving the North Texas community since 1988, Health Services of North Texas is a nonprofit healthcare center providing accessible primary care through 6 locations in Denton and Collin Counties. With the mission of improving the quality of life for all North Texans through medical care, support services, and advocacy, Health Services of North Texas served over 18,000 patients in 2023. Health Services of North Texas is recognized as a Patient-Centered Medical Home, with a distinction in Integrated Behavioral Healthcare, and is looking forward to establishing a presence in the Serve Lewisville Center in the near future.

Teri Johnson, Director of Marketing and Communications
[email protected]

Community Health Quality Recog