I've just gotten off the phone with an operator. I was directed from their automated service to press "6" for an urgent matter, so I did and the women was unable to assist. She stated she could not take any messages. Odd. So why have the option for an urgent matter if we can't leave a message or be assisted? I explained my urgent matter and didn't receive any help other than they were on lunch and to call back then. SO AM I. I work during operating hours. Now, it is their lunch hour, I too work and am on my lunch break and have left messages, sent an appointment request and haven't heard back. Please make it make sense. More
(Translated by Google) My son is a new patient, the first time I called for an appointment since he had a temperature, cough and pain and they gave me an appointment 8 days later because only one doctor took on new patients and the lady who attended me said if you want to look for another place where they can take care of it. The second call I made was for his healthy steps, they took data and everything, but then they said that the doctor who does that was already full for the whole month, so I should call later to see if any patient canceled, so I couldn't get an appointment for my son. during this time. (Original) Mi hijo es paciente nuevo la primera vez llame para una cita ya que el estaba con temperatura, tos y dolor y me daban una cita 8 días después porque solo una doctora agarraba pacientes nuevos y la señora que me atendió dijo si quiere busque otro lugar donde lo puedan atender. La segunda llamada que hice fue para sus pasos sanos me tomaron datos y todo pero después dijeron que el doctor que hace eso ya estaba lleno todo el mes que llamara después para ver si algún pasiente cancelaba así que no e podido conseguir una cita para mi hijo en este tiempo. More
Wasn't a fan of the pushiness / complete disregard for our family history of serious injury post-shots. The pediatrician completely ignored and invalidated our concerns and the needs for our kid, but had plenty to say about getting shots despite our pending exemption,obvious outspoken position, and family history of reactions. Also, pretty much held a referral over our head because we disagreed. Biased, doubtful and eager to push us in a direction we AREN'T going. Sorry, doc. You're not going to change the minds of families who have seen what a real debilitating reaction looks like and have been paying medical / therapy / child-care bills out of pocket for years due to liability-free products y'all thrust on us. In Fact, I'd give everything in my possession to take away all the shots my daughter received. Parents (and pediatricians) please check out Learntherisk (dot) org if you want to look at risks beyond a watered down profit-motivated pamphlet you're given in a lobby. Clean facility, fast appointment, responsive, but long wait time. Also, went to a different practice the same week for a check up. They completely respected our decisions, didn't fight us on our position once, or bring it up for that matter, and genuinely helped with our needs, concerns and took the referral we needed seriously. Keep shopping if you don't trust your gut, parents. Personally I can't trust a doc that invalidates our experiences and ignores our concerns. More
Dr Janice Hill said she doesn't take care of overall health at that clinic. She only does OB. We didn't discuss my meds nor that I am nursing. Only birth control. I am looking for Dr. to help me take care of my health. I moved from another state. I do NOT recommend Dr. Hill for anyone who cares for their health. She was not interested in my health. Getting an appt with any doctor is complicated and not easy to schedule. The staff is very friendly and paitent. More